Changes to the terms
This is what changed in the Terms of Service and in the Terms for trainers and organizations, when the change took effect, and when we gave notice of it in advance. We give at least 30 days' notice of material changes before they take effect. This list exists so that can be checked, and it starts on the day it was introduced — we have not written up changes made before then, because a list reconstructed after the fact looks like contemporaneous evidence without being any.
November 18, 2026
Notice given in advance on October 19, 2026. The User Terms and the terms for trainers and organisations now describe how a trainer joins Fidova without an application. They used to say that we check a trainer is a real person or business before they may publish. Now they say what we do: if the business has an organisation number we look it up at Bolagsverket, we look at every new trainer once they are public, and we may restrict or close a trainer who does not meet the terms. The trainer states that they are a trader and that the business holds liability insurance when they become a trainer on Fidova, not in an application. The section on restriction, suspension and termination now also lists the conditions for access to the platform as grounds. The data processing agreement is accepted the same way when you become a trainer, and the privacy policy says when we send an organisation number to Bolagsverket.
November 1, 2026
Notice given in advance on September 28, 2026. The Terms of Service gained a section on private training. A private lesson is booked when you confirm it, without the trainer having to approve it. The trainer decides how many hours before the start you can cancel, and the limit that applied when you booked stands. A home visit can carry a travel fee for every started 10 kilometres, measured in a straight line, outside the trainer's area, and you always get it back if you cancel. The section on the right of withdrawal now describes the right as the law has it, and it covers private lessons too. It used to say the right ended when the course or the booked time began. Now it runs for 14 days from the booking. If you asked to begin earlier than that and withdraw after the start, you pay for the part you have received, and once everything has been performed there is no right of withdrawal left. The Terms for trainers and organizations gained a section on private training: direct booking, the organization being the seller even when a member teaches the lesson, the cancellation limit in hours and how it relates to the right of withdrawal, and home visits. The travel fee is part of the price including VAT and of what we report to Skatteverket. The section on ranking says how distance is measured for private training. The words in the section on a trainer who cancels or moves now match the rest of the service: an occasion is what you book, and a session is one meeting within it. The privacy policy now says when Google receives an address: when you book a home visit, and when a trainer searches for the address of a place.
October 15, 2026
An editorial change: the words have changed and the content is the same. Such a change needs no notice in advance. The words for a course's two levels have changed throughout the service, and so in the terms as well. What you book, with its dates, price and places, is now called a course round. One meeting in it is a course session. What is booked used to be called an occasion. No right and no duty has changed: every sentence says what it said before, in the new words. Both sets of terms also gained a sentence that says what the words mean. The reason for the change is that the service's own words changed. The same words changed in the cookie policy and in the data processing agreement.
September 19, 2026
No advance notice was given: nobody was bound by the previous version when the change was made. The terms for trainers and organisations gained a new section on how the dog is to be treated. It states in advance what is grounds for us to restrict publishing, suspend an account or terminate it: violence, pain or fear towards a dog in the business, or a decision under the Animal Welfare Act that prevents someone from working with dogs. The same section states that we impose no requirement about training method — the floor is the one the law already sets, not a method we pick for you. The section on restriction, suspension and termination now points at those grounds rather than at the terms in general. The acceptable use list in the User Terms gained a point about subjecting an animal to violence, pain or unnecessary suffering. The list previously named only people, so somebody who saw a dog come to harm had no term to report against through our reporting form.
September 8, 2026
No advance notice was given: nobody was bound by the previous version when the change was made. Three new sections in the Terms of Service: how payment works and what happens if it does not arrive, what applies when the trainer cancels or moves a session, and that we compile aggregated statistics about how the service is used. The terms for trainers and organizations were split into their own document. That is where the section on what happens when the test period ends lives, because the test period is about publishing, and it also gained a limitation of liability, indemnity, force majeure, confidentiality, and general contract terms. The Terms of Service gained the ones that are reasonable against a consumer: no agency, force majeure, assignment, and severability. The privacy policy gained a new purpose, covering aggregated statistics.