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Guide

Becoming a trainer on Fidova

Not everyone can publish courses here. You need to run the business as a trader, and every application is read by a person before anything can appear publicly. That is also what makes Swedish consumer protection apply to your customers' bookings, because you are the seller in the agreement with them.

Who can apply

You need to be a business. A sole trader, a limited company or an association all work; a private individual does not. That is a condition of publishing, not a judgement of you. A course sold by a business is a purchase of a service with everything that means for the customer, and that protection is what the platform is built on. You do not need a finished business or a single worked-out course to apply. You need to be able to describe what you do.

Account first, application second

The application is made from inside an ordinary account, so the order is: create an account, sign in, and go to My application. If you press Become a trainer while signed out you are asked to create an account or sign in first. You do not lose your place in the flow. You can save the application as a draft and submit it when you are ready.

What the application asks

About the business: name, organisation number, company form and a description of what you do. For a sole trader the organisation number is your personal identity number. About you: a description of your background as a trainer, at least a few lines. That text later becomes your public introduction, so write it as though a dog owner were reading it. Contact details: address, email and phone. The address is not optional. The law requires a trader selling at a distance to give their geographic address, and it is shown to customers in the About the seller box on every course page. You also accept the data processing agreement, which governs how we handle your customers' data on your behalf.

The review

A person reads the application. We check that the business is real and that it is a business. We do not assess methods, competence or safety, and an approval is not a recommendation from us. That is said on the public pages too, so customers do not read more into it than it means. The status is on My application: Submitted, Under review, and then a decision. Changes requested is a normal step and does not mean something went wrong. The page then says what we need, and you edit and resubmit. If an application is not approved the reason is on the page, and you can get in touch if anything is unclear.

Once you are approved

Your organisation is created and the account becomes a trainer account. Courses and facilities belong to the organisation rather than to you personally. The Get started guide then takes over. It shows what needs filling in before you can become visible, and takes you straight to what is missing. One of those items is tax details for Skatteverket. It surprises people, so it has an article of its own: Tax details for Skatteverket.

Approved is not the same as visible

Nothing is published automatically when an application goes through. You turn visibility on yourself, and it is two separate decisions: showing the business, and showing you as a trainer. Both need the checklist to be complete. Until then you can build everything up quietly, with nobody seeing it. What the checklist contains is in Getting started as a trainer.