Becoming a trainer on Fidova
Not everyone can publish courses here. You need to run your business as a trader, and you state that when you become a trainer. That is also what makes Swedish consumer protection apply to your customers' bookings, because you are the seller in the contract with them.
Who can become a trainer
You need to be a business. A sole trader, a limited company or an association all work; a private individual does not. That is a condition of publishing, not a judgement of you. A course sold by a business is a purchase of a service with everything that means for the customer, and that protection is what the platform is built on. You do not need a finished business or a single worked-out course to get started. You need to be able to describe what you do.
Account first
You start with Get started on the home page or on the For trainers page. The guide begins with creating an account, or signing in if you already have one. What you write about your business is saved as a draft, so you can leave the guide and continue later, even on another device. The draft is deleted when you become a trainer, or after 90 days if you never do.
What the guide asks for
The guide has seven steps: Account, Your business, Contact and terms, Payment and tax details, Venue, Your profile and Done. You can skip Venue and Your profile and fill them in later. Done shows what you did and what is left, and takes you on to Overview. Your business: company type, name, a description of what you do and, if you like, a logo. If you run a limited company, trading partnership or association you also give the organisation number, and we fetch the name from Bolagsverket. Contact and terms: address, email and phone. The address is not optional. The law requires a trader selling at a distance to give their geographical address, and it is shown to the customer in the About the seller box on every course page. Here you also state that you are a trader and that the business holds liability insurance, and you accept the data processing agreement, which governs how we process data about your customers on your behalf. Payment and tax details: your Swish number, where customers pay, and what Skatteverket requires us to hold about sellers. The tax details surprise many people, so they have their own article: Tax details for Skatteverket.
What we check
If the business has an organisation number we look it up at Bolagsverket. A person on our team reviews every new trainer before the business goes public, and you are notified once it is approved. We may also restrict or close a trainer who does not meet the terms. We do not assess methods, competence or safety, and you being on Fidova is not a recommendation from us. The public pages say so too, so that customers do not read more into it than it means.
Once you are a trainer
Your organisation is created when you save Contact and terms, and the account becomes a trainer account. Courses and venues belong to the organisation, not to you personally. The rest of the guide takes you through what is needed before customers can find you. If you leave it, it takes you back to where you were the next time you open the app, until the business is public.
When you become visible
The business becomes public once Payment and tax details is done and we have approved it, and courses you publish can then be booked through the link. Your trainer profile is shown with the business, with what you have filled in. To hide the business again there is a switch under Settings. What is required is also set out in Getting started as a trainer.